Terms of Service

Welcome to velioyra.com, owned and operated by Shenzhen Feilv Technology Co., Ltd. These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing this website, browsing, or making a purchase, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of our site immediately.

1. Eligibility

You must be at least 18 years old to use our website and place an order. By purchasing, you confirm that you are legally capable of entering into binding agreements.

2. Products & Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However, minor variations in color, size, or detail may occur due to screen differences or manufacturing tolerances. Such variations are not considered defects and will not qualify for a refund.

3. Orders & Acceptance

Placing an order on our site does not constitute acceptance until we confirm by email or begin processing. We reserve the right to cancel or refuse orders due to suspected fraud, incorrect pricing, or stock unavailability.

4. Pricing & Payments

All prices are listed in USD unless otherwise specified. Payments are securely processed via PayPal and major credit cards. By submitting payment, you authorize us to charge your chosen method for the total purchase amount, including taxes and shipping.

5. Shipping & Delivery

Orders are typically processed within 4–5 business days. Delivery timelines depend on the destination and courier, usually 7–20 business days for international shipments. We are not responsible for customs delays, import duties, or inaccuracies in customer-provided shipping information.

6. Intellectual Property

All content, including logos, text, designs, and images, belongs to Shenzhen Feilv Technology Co., Ltd. Unauthorized reproduction, distribution, or use is strictly prohibited.

7. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or website. Our maximum liability is limited to the purchase price paid for the item.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of China. Any disputes shall first attempt resolution through negotiation, and if unresolved, through arbitration in Shenzhen.

By continuing to use our website, you acknowledge and agree to abide by these Terms of Service.